Overview:
This course is designed to provide students with comprehensive knowledge of airline ticketing systems, fare structures, booking procedures, and reservation platforms. It is ideal for those aiming to work in airlines, travel agencies, or as independent travel consultants.
Key Topics Covered:
Introduction to Aviation and Travel Industry
Types of Airfares and Fare Construction
Airline Coding and Terminology (IATA codes, classes, etc.)
Manual and Computerized Reservations
Global Distribution Systems (GDS) – Amadeus/Galileo/Sabre
PNR Creation and Management
Ticketing Process and E-ticketing
Refunds, Reissues, and Cancellations
Travel Documentation (Passport, Visa, etc.)
Customer Service and Soft Skills in Air Travel
Duration: 2 to 3 months
Outcome: Certificate in Air Ticketing & Reservations
Career Options: Airline Reservation Agent, Ticketing Executive, GDS Operator, Travel Consultant
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