Air Ticketing & Reservations

About The Course

✈️ Course Brief: Air Ticketing & Reservations

Overview:
This course is designed to provide students with comprehensive knowledge of airline ticketing systems, fare structures, booking procedures, and reservation platforms. It is ideal for those aiming to work in airlines, travel agencies, or as independent travel consultants.

Key Topics Covered:

1. Introduction to Aviation and Travel Industry

2. Types of Airfares and Fare Construction

3. Airline Coding and Terminology (IATA codes, classes, etc.)

4. Manual and Computerized Reservations

5. Global Distribution Systems (GDS) – Amadeus/Galileo/Sabre

6. PNR Creation and Management

7. Ticketing Process and E-ticketing

8. Refunds, Reissues, and Cancellations

9. Travel Documentation (Passport, Visa, etc.)

10. Customer Service and Soft Skills in Air Travel

Duration: 2 to 3 months
Outcome: Certificate in Air Ticketing & Reservations
Career Options: Airline Reservation Agent, Ticketing Executive, GDS Operator, Travel Consultant